Support

Need help with Ricordi? Send us a message and we'll reply within two business days (Sydney time). Please include:

  • The email address you use to sign in.
  • A description of what you were trying to do and what happened instead.
  • Any error message you saw.
  • The device and browser you're using (or "iOS app" if applicable).

Other ways to reach us

When you're signed in, you can also use the Bartók assistant — accessible from the account menu — for product questions and quick answers.

For privacy or data requests, see the Privacy Policy.